Empathetic Listening During COVID-19

The COVID-19 crisis offers important opportunities to connect with customers, clients and prospects — but any business communication with even a remote whiff of opportunism will be rightly perceived as ham-handed, and could leave lasting negative impressions. What’s a marketer to do during this extremely challenging time?

Empathetic Listening During COVID-192020-05-18T14:45:51-05:00
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